FREQUENTLY ASKED QUESTIONS
How can I book a service?
Services for one client can be booked by clicking the "Book Now" button on the upper right corner or clicking here. For group bookings or custom services please email us at firstname.lastname@example.org with your booking details (day & time of services, number of services, address, etc.).
How long do the services take?
The length of an appointment varies based on the service and the client's needs. Quality is our top priority so we strive to deliver top results to you. However, feel free to inform your stylists of any time restrictions you have before beginning your services and we will do our best to get you ready in time. If you have limited time for the services or require special accommodations feel free to also let us know in advance by emailing email@example.com.
How do I prepare for my appointment?
For blowouts we ask that you have towel-dried hair upon your stylist arriving. For hair styling including updos, half-up half-down styles, and pulled back looks we recommend washing it the day before and having dry hair for the services. However, our stylists bring the proper products with them to ensure your look comes out as desired.
For makeup we recommend having no products on besides a moisturizer. Don't have time to take off your makeup? No worries, your stylist will remove it for you.
How far in advance can I book?
We usually can book up to a year to a year and a half in advance depending on the services. Contact us and we will try out best to get that date on the books for you!
What kind of services do you specialize in?
We specialize in weddings but frequently do events and group parties. Wherever there is a group of women looking for a fun and enjoyable experience, you can count us in! We take care of most of the logistics and planing to make sure our services are executed seamlessly.
What areas do you service?
For weddings and large events we will travel anywhere in the country or world. We have a lot of brides based in Manhattan who use our services for their weddings that are located outside of New York and the country. We currently offer our everyday services only in New York City but are always looking to expand to new places! Click the "Get In Touch" button on the Contact Us page if you would like to recommend where our next location should be.
What are all the services you offer?
We currently offer hair and makeup services but are always looking to expand our offerings! Let us know if there is a service you would love us to offer and follow us on Facebook and Instagram to stay on top of our latest updates.
What products do you use?
Our stylists arrive to every appointment equipped with the proper tools to carry out the services. Each makeup kit is curated to include an array of top quality products. If there is a certain brand you like, feel free to bring your own makeup or let us know and we will try to accommodate your request! Each hair kit is stocked with a variety of hair tools and brush sizes for creating a diverse set of looks. All products are cleaned and sterilized before the services.
What add-on services do you provide?
We offer hair extension styling and airbrush add-ons for an additional $30 each. Please let us know if you plan on getting either services when booking.
Can you accommodate large parties?
Of course! We can either help you host a group Beautini party or for large events, we offer mini-makeovers and dry styling to ensure that we are able to provide the services to the most amount of attendees! We are more than willing to create a custom package for you based on your event objectives and needs so feel free to fill out a form or reach out to us at firstname.lastname@example.org.
What if I wasn't 100% happy with my service?
We strive for excellence. If you are unhappy with your services please contact us directly and we will make sure our Founder & CEO gets in touch with you. We want to make you happy (and look beautiful)!
Can you do my wedding?
We would love to! Weddings are our specialty; we live, breathe, and sleep weddings. We offer our bridal services to brides, bridal parties, family members, and wedding guests and can accommodate large party sizes! In addition, we are honored to have just received The Knot Best of Weddings award! This is awarded to the top 2% of wedding vendors in each category.
Where is the price list for weddings?
Kindly fill out a "Weddings" form on the Contact Us page or email us at email@example.com for more information. Since each wedding is very different we customize each package to fit the bride's needs. Once a form is filled out, our team will be in touch with you to see how we can best accommodate your beauty needs for your special day!
In addition to my wedding day can you also provide services for my engagement photos, bridal shower, rehearsal dinner, etc.?
We can absolutely provide services for all of your bridal events! Let us know what events you are interested in booking services for and we will include this in your package. Working with brides has allowed us to develop very special relationships with clients and we love being a part of the journey!
I am currently using several wedding platforms to help plan my wedding. Are you on any of these sites?
Yes! We have storefronts on both The Knot and Wedding Wire. In fact we are honored to have received The Knot Best of Weddings and Wedding Wire Couples' Choice awards every year since we were created! This is awarded to the top 2% of wedding vendors in each category. Feel free to check out our reviews from some of our past brides.
Is tip included in my wedding quote?
Tip is not included. Tipping is not mandatory but is greatly appreciated.
How do I pay?
You can either pay while booking your appointment online or we will send you an e-invoice that can easily be paid with a credit card.
Is tip included?
Tip is not included. Tipping is not mandatory but feel free to do so if you felt like your stylist did a good job! Most clients tip standard 20%.
Can I cancel my appointment if needed?
If you need to chance or cancel your appointment please call us at 212-235-7060 or email us at firstname.lastname@example.org at least 48 hours in advance with your name and appointment time.
How do I reserve and pay for a wedding or large group booking?
It depends on the event but for weddings and large groups we require a 50% deposit to hold the date and the remaining balance is due two Mondays before the wedding or the day of the event.
How do you choose the Beautini stylists that provides the services?
Our Beautini stylists are each hand selected and have at least 5 years of professional experience prior to working for Beautini. Each stylist undergoes an extensive Beautini interview process and are trained not only for technique but also their professionalism to ensure they provide the best services possible.
Can I choose who does my services?
If we can make it happen, we will! Shoot us an email with the stylist you loved working with and we will assign him/her to your appointment if he/she are on the schedule for that day. When we know you loved a certain stylist we try our best to continuously assign him/her to your appointment as we love creating lasting relationships!